FREE Shipping on orders over $50!

Shipping Informations

How will you send my order?

We send all orders via Australia Post eParcel and EMS to deliver your products to you. Some orders shipped may require signature on delivery.

You will receive a shipping confirmation email containing details of your order with/without the tracking number and a link to the carrier’s site.

If you need your order sooner, please contact us at suellahoome@gmail.com and we will do our best to find an affordable postage method to suit your timeframe. However, this will incur a higher postage cost.

How much is postage?

You can see the final shipping cost at the checkout. Shipping costs are based on the Australia Post.

Free shipping on over $50 orders Australia Only!

We charge a flat rate of $15 for all orders for Worldwide.

How long will it take for my order to arrive?

Standard orders will take between 3-21 working days from the shipping notification email.

EMS orders will take 4-10 working days from the shipping notification email.

However shipping periods can take more days varies on Post office’s status.

Lost or damaged parcels

I do not refund for lost or stolen parcels.
If you would like to purchase insurance for your order, please contact me prior to finalizing your purchase regarding the rate.
I am not responsible for items not received due to an incorrect address.

How do I track my order?

Yes, I will send an email with your tracking number after I send your order.

How can I return products?

No. Unfortunately I do not accept returns. Because our products are made-to-order.