We send all orders via Australia Post eParcel and EMS to deliver your products to you. Some orders shipped may require signature on delivery.
You will receive a shipping confirmation email containing details of your order with/without the tracking number and a link to the carrier’s site.
If you need your order sooner, please contact us at firstname.lastname@example.org and we will do our best to find an affordable postage method to suit your timeframe. However, this will incur a higher postage cost.
You can see the final shipping cost at the checkout. Shipping costs are based on the Australia Post.
Free shipping on over $50 orders Australia Only!
We charge a flat rate of $15 for all orders for Worldwide.
Standard orders will take between 3-21 working days from the shipping notification email.
EMS orders will take 4-10 working days from the shipping notification email.
However shipping periods can take more days varies on Post office’s status.
I do not refund for lost or stolen parcels.
If you would like to purchase insurance for your order, please contact me prior to finalizing your purchase regarding the rate.
I am not responsible for items not received due to an incorrect address.
Yes, I will send an email with your tracking number after I send your order.
No. Unfortunately I do not accept returns. Because our products are made-to-order.